General
This general section is home to our FAQ's, feature requests, announcements, and tech tips and solutions.
Announcements
- ★ Utilities Updated, Unreliable learning issues fixed in iLearn 2.7
- ★ New Functionality in Our Updated Utilities!
- ★ New Tutorials added to Website!
- ★ Global Caché Launches iTach Family of WiFi and Ethernet Connectivity Products
- FAQ: Global Caché products and the Log4J vulnerability
- Flex Firmware -21 released
General FAQ's
- ★ How do I get iHelp to discover my unit?
- ★ FAQ: How can I interface with your products if I write my own software?
- FAQ: How do I troubleshoot IR issues?
- FAQ: How do I test codes from the online IR database Control Tower?
- FAQ: What are the IR port addresses for my Global Caché IR device?
- FAQ: How to make a direct connection to an ethernet device for troubleshooting
Tech Tips & Solutions
- ★ FAQ: How can I test the serial connection on my GC-100-xx, iTach WF2SL/IP2SL, or Flex with Flex Link Serial cable?
- ★ FAQ: Windows 8.1 and Windows 10 AdHoc network support solution
- ★ Tech Tip: Using the GC-IRE IR Extender with SpeakerCraft and Xantech
- ★ Online product documentation and utilities
- Discovery a Global Caché unit's IP address when iHelp is not available
- Connecting External Relays to GC relay products