I own an iTach IP2IR, Firmware Version: 700-1005-06. I am trying to upgrade to 710-1005-01, using the latest iHelp I've tried this on both a Windows 7 32 and 64 bit computer. I get to a "GlobalCache Upgrade Wizard", it is "Checking unit configuration", until it gets to 25%, and never gets past this point! I've powered down the IP2IR and repeatedly attempted updating my firmware, but I continue to get stuck at 25%. I am able to access my configuration page and it seems fine.
I would apreciate any help.