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Older GC-100-12 not being detected.

Chad Hoevenaars

December 04, 2018 22:25

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I have purchased a used GC-100-12 and performed a factory rest. On a point-to-point network was able to reach 192.168.1.70.  However iHelp or the older GC-Discovery are not detecting it. Running wireshark I can see NO becons. I think the firmware is REALLY old but how do I update without iHelp?

Model:         GC-100-12     
Firmware:     2.0.8-12r2
MAC Address:    00-0C-1E-00-83-F7
copywrite    2005

Please help.

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1 comment

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  Garrett Gustafson December 04, 2018 23:39 Official comment

  Hello Chad,

  The GC-100 family of products is not field updatable.  However, we do have a firmware update service.  Please contact support@globalcache.com for further details.