iTach Flex Wifi not working

Well it did for about 5 commands then stopped...

I bought a new iTach Flex Wifi via Roomie, received and setting up, can add to my wifi no problem, gave it a DHCP reservation all good, plugged the blaster in added a Panasonic TV all models, it worked on the volume for about 5 commands then stopped working totally.

No matter what I do I can't get it to do anything, full reset, full everything. I can get it to learn commands, when I use it lights up an LED on it briefly like it's doing something and there's a constant intermittent flashing LED.

Is it duff how can I test?

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