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IP21R can't access authentication what is user name and password

Hello, I have just purchased a used Itach IP2IR and the instructions only say click "OK" when trying to authenticate clicking on ihelp I connect to the IP2IR but when I get to the user name and password screen I can't get past this. I left them blank and clicked on save, nothing, I reset to factory default by a paper clip in the back hole on the unit, lights all flash, re find the device and the same thing can't get past the username and password?

 

Anyone have any suggestions what the default username and password or if it really is leave it all blank and click "save"?

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