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Problem iLearn - Not Responding

Felipe Cirilo

December 01, 2010 02:44

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Hi, i just started using iTach and GC-100-06 - but when i try to send my learned codes from the software iLearn by the button "Send IR" - it works just fine (in the case i was testing a receiver and most IR learneds worked fine) but after i sent the code to the itach/GC100-06 by the iLearn the program stoped working and i had to ctrl + alt + del to close it and open again, and again... every time i have to send ir to test by my local computer the iLearn crashes.

 

in fact it's worse to learn all codes, pass to my ipad by commandfusion and after that test the codes... some codes can't work, then i have to double work just to test codes... it's kinda frustrating.

 

PS. i tried using iLearn on Windows 7 Ultimate x86 and Windows XP Professional - and every time the program crash.

Please, somone help me x.x

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8 comments

• 0
  
  Josh Sherman December 03, 2010 23:28

  As I cannot reproduce your symptom in house, my advice would be to learn the commands using the iLearn utility, leaving the testing of the commands to the iTest utility linked below. I have linked the readme as well, which will give you a breakdown of how each send function works. Please note that Global Caché commands must be terminated with a carriage return, which can be sent from iTest with the Mixed send function by adding "|0d" to the end of the command string. Let me know if you have any further difficulties.

  http://www.globalcache.com/files/software/iTest.exe

  http://www.globalcache.com/files/docs/iTest-ReadMe.txt

  ~josh

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  Felipe Cirilo December 06, 2010 11:20

  Hi, thanks for answering.

   

  After a little search i found the GC-100 Test Utility in the "Unsupported Software & Utilities page."

  This software works for testing iTach and GC-100 to me.

  In the other hand i can't test using the tool "iTest" u mentioned. - idk y-

  i put the code to the receiver harman/kardon properly, tested by the GC-Utility, but when i put in the iTest and click in Literal button, the itach or GC-100 just don't respond and don't interact with my receiver.

  I think for using RS232 will work fine, but if u can help me to make the iTest work i apreciate.

   

  And i tried put the |0d or \x0d -end of message- yes i'm using CommandFusion for the iPad

   

  btw, thanks for helping me.

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  Josh Sherman December 06, 2010 16:56

  The iTest utility will require that you use the Mixed send function when trying to send characters such as the carriage return "0d". If you have a correctly formatted Global Caché command (see iTach or GC-100 API spec), all you would need to do is add the "|0d" to the end of your command string, and use the Mixed send function. If you are comfortable using the GC-100 Test Utility, feel free to continue to do so. Our intent when creating the unsupported software section was to continue to provide the software that our users had become accustomed to using.

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  Felipe Cirilo December 08, 2010 18:11

  Hi again,

  Now i can test codes using mixed mode, thanks a lot.

   

  But i still with problems XD

   

  i'm trying to use the RS232 comunication, and i tryied these things:

   

  1. I tryied put hexa codes on iTest and click Literal, Hex and Mixed, no one worked for me, even using |0d at the end of command line. - and yes i connected to the port 4999

  2. As i found in the FAQ, using GCScan software i can send any hex code to the port 4999, fine i can do this and get a lot of encrypted codes at the receibe box - the GC 100-06 flashes when i click on send button and the encrypted codes apear at receive box and then my receiver don't get the commands...

   

  Thanks again.

• 0
  
  Felipe Cirilo December 08, 2010 18:32

  btw my equipment now is a receiver Denon AVR-4310CI, and i already configured it to work in serial with the RS232 connection.

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  Felipe Cirilo December 09, 2010 14:08

  Oh, i found the API protocol for rs-232 denon AVR-4310CI, but i put the commands exactly in the iTest/GCScan, and nothing happens.

   

  look:

   PWON<CR> = PWON|0D

  PWSTANDBY<CR> = PWSTANDBY|0D

   

  i tryied using literal and mixed no one works, even GCScan

  And i tryied without the carriage from both syntax.

   

  Hope im close to get it working, thanks.

   

• 0
  
  Josh Sherman December 10, 2010 21:06

  To send the carriage return, you will need to use the Mixed send function on the iTest utility. I recommend checking community forums such as www.remotecentral.com, to see if there is any syntax error in the command that you are sending to your device.

• 0
  
  Felipe Cirilo December 16, 2010 14:01

  Hi, thanks for the help - i can send codes by iTest now.

   

  sintax: PWON|0D

   

  was a problem with a straight cable, i was trying use a null straight cable, but don't work by that way.

   

  it have to be straight non-null cable.