What to do if the iTach WiFi won't connect to a wireless network

Most commonly iTach WiFi units will not connect because 802.11b is not enabled on the access point. 

For a full list of troubleshooting steps please see this FAQ:

https://globalcache.zendesk.com/hc/en-us/community/posts/114094170952-FAQ-Why-won-t-my-iTach-WiFi-unit-WF2IR-WF2SL-WF2CC-connect-to-the-network-