Follow

Previous iTach FAQ's

Previous iTach FAQ's can be found here:

https://globalcache.zendesk.com/hc/en-us/community/topics/114093979252-iTach-iTach-FAQ-s

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

5 Comments

  • 0
    Avatar
    Supanachoke Champakdee

    i have got iTachFlexEthernetPoe and tested in my office today.

    MAC Address: 00:0C:1E:E0:D0:64
    UPC Code: 810466010525
    iTachFlexEthernetPoe 710-3000-19

    and I have got also IR Blaster : X000ZSH77H

    I managed to :

    - configured static IP

    - change flex link cable to : Infrared

    - Three IR PortFlexLink Cable: No

    - Blaster: Yes

    and saved the configuration

    iLearn app can be connected via static IP address which I have assigned but when I tried to learn the IR from Sony TV remote, I don't see any response on "Learned Code"

    kindly advise.

    Regards,

    Nui

  • 0
    Avatar
    Supanachoke Champakdee

    Please ignore above. something wrong with my machine(win8.1Pro). I tried on another machine(win10Pro) and it works fine.

     

    thanks,

    Nui

  • 0
    Avatar
    Supanachoke Champakdee

    it works just once on win10Pro.

    Kindly Advise.

  • 0
    Avatar
    Brian Kerth

    Hello,

    Please submit your issue to support@globalcache.com and we will work on finding a resolution.

  • 0
    Avatar
    Supanachoke Champakdee

    solved.

    the issue was i did not point the IR remote to the right direction.

    Thanks.

Please sign in to leave a comment.
Powered by Zendesk