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FAQ: Why won't my Keyspan USB to serial adapter work with the GC-IRL?

Question:

I'm trying to use a Keyspan USB to serial adapter with the GC-IRL IR Learner. The iLearn utility reports it can not connect to the GC-IRL.  What is the problem?

 

Answer:

The Keyspan USB to serial adapters don’t provide the power levels required by the GC-IRL.  Please try a different brand adapter, such as the ATEN UC232A available widely on the Internet and from technology providers like CDW.

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